24/7 Emergency Response - Licensed - Insured - WA State Department of Labor & Industries
National Restoration Construction logo NARESTCO 24/7 Emergency
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24/7 Restoration Services in Federal Way

National Restoration Construction provides 24/7 water, fire, mold, and storm damage restoration across Federal Way and surrounding areas. Licensed, insured, IICRC-certified. Call (206) 883-0333.

24/7 Disaster Hotline
(206) 883-0333
100% Local
Family Business
12+ Years Experience
Insured
Fully Licensed

About Us

National Restoration Construction has been serving Federal Way and the surrounding WA area since 2004. We specialize in rapid-response disaster restoration—handling everything from water and fire damage to biohazard cleanup and full reconstruction. When disaster strikes, our certified professionals are standing by 24/7 to return your property to its pre-loss condition quickly and safely.

National Restoration Construction Team

Our Process

Our professional process ensures a smooth restoration journey from start to finish

Free Consult
Estimation & Proposal
We do the work
Final Inspection
Completion
See why our customers love us

Our Work

See All Photos
Water damage restoration drying equipment in Federal Way
Professional fire and smoke damage cleanup crew
Industrial air movers deployed for basement flooding
Biohazard and trauma cleanup containment protocols
Structural reconstruction and remodeling after storm damage
Mold remediation process and air scrubbing technology

See What Our Customers Say

24/7 Emergency Response

We answer the phone day and night. Insurance billing accepted.

Frequently Asked Questions

How fast can you get someone to my property?
For emergency calls in Federal Way and the immediately surrounding area, we typically have a technician on-site within 60 to 90 minutes of your call. Response times to cities farther out — Tacoma, Renton, Puyallup — may run slightly longer depending on traffic and crew availability. When you call, we will give you an honest ETA rather than a best-case estimate.
Do you bill my insurance company directly?
Yes. We work with all major homeowners insurance carriers and handle direct billing as a standard part of our process. We document damage with photos, moisture readings, and itemized scopes that adjusters can work from, and we can communicate with your carrier on your behalf throughout the claim. You should still review everything with your adjuster, but you will not be left translating between two technical conversations on your own.
What should I do while I wait for your crew to arrive?
For water damage: shut off the water source if you can do so safely, and move valuables and electronics off wet floors. For fire or smoke: do not run HVAC systems, which spread soot through ductwork, and avoid wiping walls or surfaces — dry soot smears and becomes harder to remove. For any situation involving standing water or unknown substances, avoid the area until we assess it. When you call us, we will walk you through anything specific to your situation.
What certifications does your company hold?
National Restoration Construction is IICRC Certified, BBB Accredited, Lead-Safe Certified, EPA Certified, and ANSI Certified. We also hold a Washington State General Contractor Certificate of Registration (license #NATIORC792M6) through the Department of Labor & Industries, which allows us to perform both mitigation and full reconstruction under one roof. On homes built before 1980, our Lead-Safe and EPA certifications are particularly relevant — we follow those protocols on every applicable project.
Are estimates free, and do you charge for after-hours calls?
Estimates are free. We will walk the damage with you, scope what needs to happen, and give you a clear picture of the work before anything starts. We do not charge a separate fee for responding after hours — our 24/7 availability is part of the service, not an add-on.

Proudly Serving

National Restoration Construction provides reliable restoration and cleanup solutions throughout Federal Way, WA and surrounding areas.

Federal Way
Auburn
Kent
Tacoma
Des Moines
Renton
Burien
Puyallup
Seattle

Water soaking through your ceiling at midnight. Smoke smell baked into every wall after a kitchen fire. Black mold spreading behind the drywall you just pulled back. Whatever brought you here, the damage is real and the clock is already running. National Restoration Construction has been responding to exactly these situations in Federal Way and across the South Sound since 2004 — water damage, fire and smoke damage, mold remediation, storm damage, biohazard cleanup, and full reconstruction when a room or structure needs to be rebuilt from the studs.

Services we handle

Water damage restoration — A burst pipe, an overflowing appliance, or a slow roof leak can saturate subfloors and wall cavities within hours. We extract standing water, deploy industrial drying equipment, and monitor moisture levels daily until the structure reads dry — typically within three to five days depending on materials affected.

Fire and smoke damage restoration — Flames destroy what they touch, but smoke and soot travel through every duct, crack, and soft surface in a home. Effective restoration means cleaning and deodorizing the entire structure, not just the charred area, and documenting every item for your insurance adjuster.

Mold remediation — Mold can begin colonizing a wet surface in as little as 24 to 48 hours. Our EPA-certified team contains the affected area, removes compromised materials, and treats surfaces to address the source — not just the visible growth.

Storm damage and reconstruction — Western Washington wind events and heavy rain seasons routinely push water under rooflines and through compromised siding. When damage goes beyond mitigation, our general contractor license (#NATIORC792M6 through WA State L&I) lets us handle the rebuild without handing you off to a second company.

Why homeowners and property managers call us

Twenty-plus years in business means we have handled the full range of what can go wrong in a Pacific Northwest home — from the slow moisture intrusion common in older Federal Way neighborhoods to catastrophic losses that require complete interior reconstruction. That experience shows up in how quickly our crews diagnose a problem and how accurately we scope the work.

We are IICRC Certified, BBB Accredited, Lead-Safe Certified, EPA Certified, and ANSI Certified. On older homes — and Federal Way has a significant stock of housing built before 1980 — lead-safe and EPA protocols are not optional. We follow them by default.

Insurance claims are a significant part of what we do. We work directly with all major carriers, document damage with the detail adjusters need, and can communicate with your insurance company on your behalf so you are not translating between two technical conversations at once.

Our phones are answered 24 hours a day, seven days a week. When you call (206) 883-0333 after hours, you reach someone who can dispatch a crew — not a voicemail box.

Service area

Our headquarters is in Federal Way, which puts us within a short drive of most of the South King County and North Pierce County communities we serve most often: Auburn, Kent, Tacoma, Des Moines, Renton, Burien, and Puyallup. We also respond throughout the broader Seattle metro area. If you are unsure whether you are in our service range, call — we will tell you honestly rather than send you on a long hold.

Federal Way’s mix of 1970s and 1980s construction, combined with the region’s wet winters and occasional windstorms, means water intrusion and storm-related damage are the calls we receive most frequently. We know the housing stock, the local utility contacts, and the permit process at Federal Way City Hall.


If you are reading this in the middle of an emergency — water still coming in, smoke smell still in the air, something you cannot identify on the floor — stop reading and call (206) 883-0333 now. We can talk through what you are seeing, tell you what to do before we arrive, and get a crew moving toward you. If the situation is less urgent and you want to understand your options first, we offer free estimates and are glad to walk through the damage with you before any work begins.